Spa Etiquette

Appointments

All our services are based on appointments only, hence, we recommend you to book your appointments in advance to secure your preferred therapist and time slot.

Cancellations

We also understand that there may be changes to your schedule, kindly give 12 hours notice if you need to change or cancel your appointment.
Should you need to cancel your appointment, kindly inform us at (65) 6900 3377 or drop us a text/Whatsapp at (65) 8838 488 at least 24 hours in advance. For any last-minute cancellation or no-show, there will be a charge of the full session of your appointment.

Gift Certificates and Discount Vouchers

Gift certificates for treatments and packages are available. Certificates and vouchers must be presented upon payment and are non-exchangeable and non-refundable.

Pricing / Payment

Prices are subject to change without prior notices and are subject to prevailing GST, unless

otherwise stated. For your convenience, we accept Visa, Mastercard, China Union Pay, American Express, Nets and Cash payment.

Automated Email Appointment Reminder

Once your appointment is being booked, you will receive an automated email confirmation and another

appointment reminder via email and text message a day before your appointment. You can confirm your appointment by replying to the email or text message.

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